Privacy Policy

Privacy Introduction

We take your privacy seriously, and we want you to know how we collect, use, share and protect your information. In addition to this privacy policy, users of the Srvy site/mobile application should consult site terms of use as well as any product specific terms and conditions that apply.

Accounts, Passwords and Security 

In order to use most aspects of our Services, you must register for and maintain an active account (“Account”). You must be at least 18 years of age to obtain an Account. Account registration requires you to submit to Srvy certain personal information, such as your name, address, mobile phone number and age, as well as at least one valid payment method (either a credit card or accepted payment partner). You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access or use the services. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Srvy immediately of any unauthorized use of your account or password, or any other breach of security. 

Payment information 

You are expected to agree to pay for the service, and that Srvy may charge payments and any additional amounts (including any late taxes and fees, as the case may be) that may be owed by you or related to your account. You are responsible for the timely payment of all fees, and for you to pay all fees to service providers using a valid payment method. We accept online payments via third party that accept Visa and MasterCard credit cards, Meza and Fawry cash. Refund and free of charge cancelation policies are varies depending on the type of service provided. All policies are listed with every service individually. All refunds are excluding transaction fees.

Services 

Srvy’s goal is to maximize the use of technology to serve humanity. Through its multiple platforms, Srvy is striving to connect people in need with those how can deliver in all spheres of life. 

Change 

Srvy (“we” or “us”) can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may close your account. You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your data is subject to the updated Privacy Policy. 

Data We Collect 

1. Data you provide to us 

• Registration: To create an account you need to provide data including your name, email address and/or mobile number, password, payment (e.g., credit card), and billing information.
• Related Companies and Other Services: We receive data about you when you use some of the other services provided by us or our affiliates.
• Others: Our Services are dynamic, and we often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.

How We Use Your Data 

How we use your data will depend on which Services you use, how you use those Services, and the choices you make in your settings. We use the data that we have about you to provide and personalize, including with the help of automated systems and inferences we make, our Services (including ads) so that they can be more relevant and useful to you and others.

• Services: We use your data to authorize access to our services;
• Stay connected: Our Services allow you to stay in touch and up to date with service providers and other professionals. To do so, you will “connect” with the professionals who you choose, and who also wish to “connect” with you.
• Marketing: We use data and content about Members for invitations and communications promoting membership and network growth, engagement, and our Services.

 

Developing Services and Research 

Service Development 

We use data, to conduct research and development for the further development of our Services to provide you and others with a better, more intuitive, and personalized experience, drive membership growth and engagement on our Services, and help connect professionals to each other.

Surveys

Polls and surveys are conducted by us and others through our Services. You are not obligated to respond to polls or surveys, and you have choices about the information you provide. You may opt out of survey invitations. Option provided in every campaign.  

Customer Support 

We use the data (which can include your communications) to investigate, respond to and resolve complaints and Service issues. Security and Investigations. We use your data (including your communications) if we think it is necessary for security purposes or to investigate possible fraud or other violations of our User Agreement or this Privacy Policy and/or attempts to harm our members. 

Legal Disclosures 

We may need to share your data when we believe it is required by law or to help protect the rights and safety of you, us, or others. It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Srvy, our Members, personnel, or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand. 

Change in Control or Sale 

We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us, or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise. 

Data Retention 

We retain your personal data while your account is in existence or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services. Even if you only use our Services when looking for a new provider few years, we will retain your information and keep your profile open until you decide to close your account. In some cases, we choose to retain certain information in a depersonalized or aggregated form. 

Rights to Access and Control Your Personal Data 

You can access or delete your personal data. You have many choices about how your data is collected, used, and shared. We provide many choices about the collection, use, and sharing of your data, from deleting or correcting data you include in your profile and controlling the visibility of your account opt-outs and communication controls. We offer you settings to control and manage the personal data we have about you. 

Account Closure 

If you choose to close your account, your personal data will generally stop being visible to others on our services after 14 days. We generally delete closed account information within 30 days of account closure, except as noted below. We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed. Information you have shared with others (e.g., through InMail, updates, or group posts) will remain visible after you closed your account or deleted the information from your own profile or mailbox, and we do not control data that other Members copied out of our Services. 

Other Important Information 

5.1. Security 

We monitor for and try to prevent security breaches. Please use the security features available through our Services. We implement security safeguards designed to protect your data. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.  

5.2. Cross-Border Data Transfers 

We store and use your data outside your country. We process data both inside and outside of the United States and rely on legally provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws that are different, and potentially not as protective, as the laws of your own country. 

5.3. Direct Marketing and Do Not Track Signals 

Our statements regarding direct marketing and “do not track” signals. We currently do not share personal data with third parties for their direct marketing purposes without permission. 
 

5.4. Contact Information 

You can contact us or use other options to resolve any complaints. If you have questions or complaints regarding this Policy, please first contact Srvy online. You can also reach us by physical mail. If contacting us does not resolve your complaint, you have more options. Please contact us at info@Srvy.com

Terms of Use 

Welcome to Srvy’s website and online services (“Srvy Site” or the “Site”), an online services store provided by Callvita in Norton, Massachusetts (“Srvy” or “We” or “Us”). This policy is intended to cover the uses for all the Site, although additional conditions, restrictions and privacy policies may apply. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE. Srvy reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. 

Special Product disclaimer (Healthcare disclaimer) 

Srvy services are not intended for use by you if you are not legally authorized to practice your profession or the entity you are affiliated with is not authorized to practice its activities, and therefore your use of the company’s services is your acknowledgment of your legal capacity or the eligibility of the entity you represent to practice its activities. 

The doctor acknowledges his full and absolute responsibility, whether criminal or civil, for any error in the diagnosis or treatment of any patient that you dealt with through Srvy services, so that Srvy will not, under any circumstances, be responsible for any medical error, professional malpractice, or negligence committed by the doctor. Regarding the patient’s right, and that Srvy is limited to its role as a mediator between the doctor and the patient only. 

Srvy gives no recommendations or encouragements. We do not recommend or endorse any content, services, tests, doctors, products, procedures, opinions, or other information that may be found on Srvy website/App. Srvy is designed to be used properly, and for the user to communicate with a doctor or healthcare provider to provide advice. Reliance on the content or services provided by Srvy is only at your own risk. Certain content and services, including posts by medical experts, may have been provided by third parties directly without being reviewed or approved by medical staff. We cannot guarantee that the content and services provided will help you achieve any specific goals or results.

Srvy does not guarantee the accuracy of the content provided by a third party. 

Srvy does not have any control over the content and does not assume any responsibility regarding the content provided by third parties, and any opinions, data, products, services, or other information expressed or made available by third parties (including That medical experts) or users of the Srvy website belong to these third parties or users only. We do not guarantee the accuracy or reliability of any opinions, data, or other information provided by any third party, and we do not confirm or guarantee that your use of the content displayed or referred to in Srvy will not violate the rights of a third party that is not owned or sponsored by Srvy.  

Content 

All text, user interfaces, graphics, visual interfaces, logos, sounds, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to SRVY, and is protected by trade dress, and trademark laws, and various other intellectual property rights and unfair competition laws. 

Intended for users 18 and older 

The Site is intended for use by individuals 18 years of age or older. This website is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this site. 

Disclaimers 

SRVY DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. SRVY CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. SRVY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SRVY DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY SRVY SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE. YOUR SOLE REMEDY AGAINST SRVY FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES. 

Limitation of liability 

THE USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK, AND IN NO EVENT SHALL SRVY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES, FEES, FINES, PENALTIES, OR LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO THIS SERVICE, OR SITES ACCESSED THROUGH THIS SERVICE, AND/OR CONTENT OR INFORMATION PROVIDED HEREIN. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE. USER HEREBY ACKNOWLEDGES THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THE SITE. 

Indemnity 

You agree to indemnify and hold Srvy, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Srvy by any third party due to or arising out of or in connection with your use of the Site. 

Intellectual property 

The marks “Srvy,” and all its products are trademarks and/or service marks of Srvy. The content and design of Srvy Site is protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit or frame any of these materials without prior written consent from the copyright owners. 

Termination of use 

Srvy may, in its sole discretion, terminate your account or your use of the Site at any time. Srvy reserves the right to change, suspend or discontinue all or any aspects of the Site at any time without prior notice. 

Governing Law; Arbitration 

You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the United States and by the laws of the State of Massachusetts without regard to its conflicts of law’s provisions. In the event of any controversy or dispute between Srvy and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law. 

Violation of These Terms of Use 

Srvy may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Srvy’s rights or property, or the rights or property of visitors to or users of the Site, including Srvy’s customers. Srvy always reserves the right to disclose any information that Srvy deems necessary to comply with any applicable law, regulation, legal process or governmental request. Srvy also may disclose your information when Srvy determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes. You acknowledge and agree that Srvy may preserve any transmittal or communication by you with Srvy through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or Srvy determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of Srvy, its employees, users of or visitors to the Site, and the public. You agree that Srvy may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Srvy, for which monetary damages would be inadequate, and you consent to Srvy obtaining any injunctive or equitable relief that Srvy deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Srvy may have at law or in equity. You agree that Srvy may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems. If Srvy does take any legal action against you as a result of your violation of these Terms of Use, Srvy will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Srvy. You agree that Srvy will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use. 

Miscellaneous 

You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation United States export laws and regulations. If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect. These Terms of Use constitute the entire agreement between you and Srvy with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and Srvy with respect to such use are hereby superseded and canceled. 

 Feedback 

If you have any feedback/questions about our Services, please contact us at info@callvita.com